5
Desert Car Care of Chandler

I want to thank Frank Leutz and his technicians at Desert Car Care for having "THE BEST CUSTOMER SERVICE EVER!" All of your staff was very pleasant and understanding. I have never been in an Auto shop that had very such friendly faces! Myself and my car are very pleased with your services! I will HIGHLY RECOMMEND YOUR SERVICES TO EVERYONE I MEET! See you soon with the doughnuts! ;)

5
Desert Car Care of Chandler

5
Desert Car Care of Chandler

These guys clinics are very informative and awesome!

5
Desert Car Care of Chandler

Owner and staff have the best customer service! Love the shuttle service too!

Right on ! We appreciate the input & are grateful ! Thanks --Frank & DCC Family

- Desert Car Care of Chandler
4
Desert Car Care of Chandler

They fixed my car and were friendly and helpful, gave me a rental for the day and didn't charge me for the oil change because the repairs i needed were so expensive. Great customer service and they obviously care about their customers. The only reason i can't give 5 stars is because the part they replaced ended up causing an oil leak which i had to take it back to get fixed (no charge) which is inconvenient for me because they are about 45 miles away from my home. Other than that, exemplary service!

...aaargh. We totally agree ! Beaucoup grateful for your patience here. Frank & DCC Family

- Desert Car Care of Chandler
5
Desert Car Care of Chandler

Amazing staff!! They got me in and out in no time and got straight to the point. I will definitely recommend desert car care to anyone

5
Desert Car Care of Chandler

5
Desert Car Care of Chandler

Honest, Caring and good at their job. Everyone was very pleasant and respectful. They talked me through everything that needed to be done and answered all my questions. I would recommend Desert Car Care to everyone needing work done on their vehicles.

1
Desert Car Care of Chandler

My car did not receive care from this establishment. I have been wronged not once but twice and I'm finally writing this review out of frustration of passing by and seeing how advertise Desert Car is. I participate in the chamber of commerce and I strive to use local businesses to better chandler as well as other cities, I feel the owner of this business does not have the best interest for his customers. Not ever meeting Frank but being referred to Desert Car Care per business reference not once but twice both experiences I would love to explain in great detail. A long story short my vehicle did not get repaired in the timeframe that could've been appropriate for any consumer coming in and getting a vehicle repaired. Not to mention the feeling of guilt because I stood up for myself. Based on my response to how I was treated I felt Frank reply to me in the most aggressive way, and then ignored me when I came to pick up my vehicle to take it to another shop. In that instant I ask for my vehicle back in order to get a repair. The reason was for work and Frank did not, "like that I was leading him along" to take my repaired to another shop. Let me break it down here for a second... 1st time I had my starter replace from DCC. I returned it 4 times to have the repair completed, which it was never completed and then was decided dead by a friend. As of desert car care and their repair if it fix my vehicle I was not please Paid for that. 2nd time I was going to buy a new car and sell the old one, I was referred by another friend to make sure the car was completely dead. I explain my previous experiences and hardships and I was told that I would be taken care of. Joan is great! The mechanics working here were wonderful to work with. Unfortunately when it came to paying the bill and when I drove away I was never satisfied. I tell my kids hate is a very strong word, but I can honestly say that I definitely hate seeing Desert Car Care all around Chandler to know how I was treated. And most of all Frank you never treated me like a friend and I never felt I got a true apology. But it's just business right.

5
Desert Car Care of Chandler

Been taking my cars to Desert Car Care for a number of years. Great service from all the staff including the front office. On my last visit I dropped my spare key in the parking lot when leaving. Suzie went out of her way to call me and drop it off at my house on her way home from work. Above and beyond, thanks...

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