Desert Car Care of Chandler
Owner rude on the phone and was not helpful. Called to ask how much they charge for a rear disk brake service and he replied he would not give prices over the phone. That we had to bring our car in for him to give us any pricing... Really? Everyone gives a basic starting price for brakes. This just shows you that this guy wants to get your car in there and hold you hostage. DO NOT TRUST THIS SHOP!
Stephen, Most certainly appreciate your input. Quite frankly, very valid regarding "price over the phone " concern. We do our best to reduce anxiety over the phone when it comes to estimates when we know exactly what we are dealing with. We always offer a complimentary flashlight inspection to pin point what it is your vehicle will actually require. When it comes to brake work, there are many variables,in addition to the fact,in many occasions your symptom is ...not at all brake related. Additionally, we understand when it comes to brake pricing over the phone we will go the distance, and at least baseline (with no guarantee) some of the more common fault\s pricing structures....otherwise with many advertised claims of deep loss leaders ($99 Brake jobs etc) by those in our industry to get their phones ringing,we just prefer not to engage in that evasive practice ...that, in our humble opinion, will hostage....your wallet. We prefer a very clear, and transparent process right from the start. Most folks welcome our complimentary flashlight inspection to pin point needs, and we regret that we could not arrange an understanding in that regard with your needs. We wish you well with future endeavors, and are grateful for your review.
- Desert Car Care of Chandler