5
Desert Car Care of Chandler

I have trusted the ownership of this shop for years. This is the only shop I trust. However I am concerned to find out that the shop is under new ownership. Why should I trust Stefano as much as I trusted the previous owner? They helped me when I really needed it in the past so I am giving them 5 stars. If not for this shop I would need to pay my buddy to fix my car in the shade of a tree in front of his house.

Thanks for the feedback, Vince. Please share with us where the lack of trust is coming from. Although the shop is under new ownership, many of our seasoned technicians are still with us and continue to deliver the same quality of work. Our service advisors take pride in their work and find reasonable ways to address our customers' needs/concerns. Feel free to stop by or contact us about your specific concern. We're happy to continue delivering great service to our community!

- Desert Car Care of Chandler
5
Desert Car Care of Chandler

5
Desert Car Care of Chandler

Great customer service

1
Desert Car Care of Chandler

No bad tie rods like they said GUNNELS MAIN STREET the way to go...

5
Desert Car Care of Chandler

Took my Honda Civic in for some suspension work after the dealership quoted a high price for the repair. Desert Car Care was able to do the repair for hundreds less, made a noticeable difference, and did a great job! They also provide a shuttle if you live or work close by which is a huge plus. I will definitely be coming back again.

We're glad you enjoyed your experience with us. Thank you for your feedback and welcome to the DCC Family!

- Desert Car Care of Chandler
5
Desert Car Care of Chandler

Thank you to Desert Car Care of Chandler. I want to thank Maylynn and all of the technicians (especially Rick), for their courtesy and professionalism. It was appreciated. Rick was thorough in his explanations to me on everything done with my car. Thank you!

5
Desert Car Care of Chandler

They took me in as a walk-in after a slight mishap in scheduling. I had to wait a few hours before my car was taken in to be serviced. (They offered me a ride home - if I lived within 5 miles- which I politely declined.) I was impressed with the knowledge the people had there. They were very friendly. They go over EVERYTHING they looked at with you so you know how your car is doing overall. They aren't pushy but do recommend when you need things done due to safety - and it doesn't have to.be at their shop! Overall I had a great experience.

5
Desert Car Care of Chandler

Very accommodating and pleasant to work with and love their new technology where you are shown pictures of the problem area on the car on a screen in the office as they review future needs and service done. Would highly recommend for fair price for excellent service.

1
Desert Car Care of Chandler

Had my truck towed even though I was in contact with them and negotiating the move done I was out of state. Last message I got was that they would talk to the property manager since I was working with them. I told them if it needed to be moved immediately, I would somehow get it done. Next thing I got was a letter saying the truck was towed 8 days ago. They didn't even tell me, didn't give me an opportunity to have it moved myself. Cost me almost $500 in towing and storage. Then they kept the keys and lied about it. This will cost me another $300 to get another key. The tow truck driver said they were never given keys. The property manager said they were never given the keys. They LIED and have my keys like some childish game or just won't admit they lost them. The key with Google reviews. It's easy to get good reviews if nothing goes wrong. What differentiates a business is how they treat you WHEN something goes wrong. They have treated me horribly and I'm out almost $1000.

5
Desert Car Care of Chandler

Great job from start to finish! They found the issue with our brakes and got it corrected. Also, they knew the previous parts were still under warranty and they went to bat for us to get the parts replaced at no cost to us. That made the repairs much less expensive than they could have been. They are straight forward and honest there and we would recommend them to anyone in need of a trustworthy mechanic! Thanks to everyone at Desert Car Care.

Desert Car Care of Chandler is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Desert Car Care of Chandler (480) 726-6400 if you have any issues in accessing any area of our website.