Category Archives: Community Events

EAST VALLEY WOMAN THRIVES IN MALE-DOMINATED CAR CARE INDUSTRY

Woman in Car Care Industry

Aimee Andrews has an outgoing personality and a smile that warms a room. When customers enter Desert Car Care of Chandler’s reception area, she makes them feel at ease. After all, car repairs can be stressful.

“I consider myself a people person, and I create a good relationship with people coming in the door and I make it a fun experience”, Andrews said.

She has been happily greeting customers since 2014, when Desert Car Care of Chandler COO Frank Leutz hired her as customer service manager in January 2015.

Aimee fell in love wit this new business challenge and this summer she is scheduled to attend Automotive Service Excellence (ASE) classes to become a certified service adviser.

Santan Sun

Women still represent less than 1% of the total ASE-certified service advisers,. Industry experts suggest that women often do not consider auto service careers because of the industry’s gritty, male-dominated image, according to the Automotive News.

To enhance women’s knowledge of cars, Desert Car Care of Chandler is hosting a free Ladies Car Care Clinic on Wednesday, April 27. The event kicks off with a live remote of “Wrench Nation“, Leutz’s new radio show with co-host Steve Grosz on East Valley Institute of Technology’s Pulse 88.7 FM. The clinic features food, refreshments, shopping with exhibitors from locally owned business and Leutz’s educational session on car tips. To register or for more information visit www.desertcarcare.com or call us

Helping the public
A native Arizonan, Andrews sought out career choices with customer service as a priority. Her time as a medical secretary, a pharmacy technician, selling timeshares in Sedona and real estate in the Valley were all about helping the public.

She was ambitious, but not for herself. by 32, she was a single mom raising four children. Andrews was grateful to have the support of her family, including her brother, Ian. He frequented her home, along with his high school friend, Zach Andrews. Zach and Aimee became good friends and over the years their friendship blossomed into love. In 2014, the couple married.

Zach worked as an automotive-service technician at Desert Car Care for several years, working in the team environment that Leutz created.

In October 2014, Leutz was looking for someone to assist with outside marketing efforts. Andrews shared her interest in joining the company and was hired as a part-timer.

Leutz trained her on the specifics of the automotive service business and her customer service skills and vibrant personality took care of the rest.

“Frank is a great teacher and brought it down to a level of understanding instead of the ‘industry’ speak”, she said. “I work in a fun, friendly atmosphere where it is clean, it smells good and the lobby is nicely decorated. It is a place you can grab a cup of coffee or tea, sit down on the couch with your laptop and hang out while waiting for your car.”

She built new relationships within the community and reignited Desert Car Care’s connection with the Chandler Chamber of Commerce.

Several months later, Leutz had to make a change at the customer service desk, the face of the company, and Andrews filled in.

A quick study, she learned the business from the service technicians in the shop, creating great relationships between them and the customers. Within a few weeks, Leutz offered Andrews the full-time position as Desert Car Care of Chandler’s customer service technician.

Andrews, who recently gave birth to Harper Ashley Andrews, will return to work for the Ladies Car Care Clinic.

“Aimee is a tenacious spirit that truly identifies with people, bringing warmth, professionalism and value not only to the consumer, yet to our team and culture”. Leutz said.

Categories:

Community Events

DESERT CAR CARE CENTER, MADD ADVOCATE SAFE DRIVING DURING HOLIDAYS

Desert Car Care Center of Chandler and Mothers Against Drunk Driving (MADD) Phoenix will host the “Tie One On For Safety” to spread awareness about the importance of not driving under the influence.

Community members are asked to visit Desert Car Care Center, 95 N. Dobson Road, Chandler, Dec. 15-31 to sign the Pledge to Drive Sober.

Participants will receive a “Tie One On For Safety” MADD decal, a free set of windshield wiper blades, and a voucher for 20 percent off any repair or service up to $100.

The repair service is valid through Jan. 31, 2016.

For more information, call 480-726-6400

http://www.eastvalleytribune.com/local/chandler/article_4be477ea-a379-11e5-9726-6b442d7a0602.html

Categories:

Community Events

Tie One On For Safety

Desert Car Care Center of Chandler and MADD Phoenix kicks-off their 4th annual “Tie One On For Safety®” public awareness campaign during the festive holiday season, to remind the community to always designate a non-drinking driver. This event is dedicated to Chandler police officer David Payne, part of the East Valley DUI Task Force, who came out to support the event in 2012. Sadly, he was hit, while on duty, by a drunk driver and killed on October 31, 2014. We dedicated last year’s event and outreach to honor him for his work in the community and we continue to do so every year.

The kick-off event is Tuesday, December 15 at Desert Car Care of Chandler, 95 North Dobson Road. From December 15 through December 31, come in and sign the Pledge to Drive Sober and receive a “Tie One On For Safety®” MADD decal, a free set of windshield wiper blades, and a voucher for 20 percent off any repair or service up to $100 through January 31, 2016.

http://www.chandlerlifestyle.com/2015/11/20/december-2015-around-town/

Categories:

Community Events

Helping Hands Car Care Clinic 2015

Single moms learn the basics of car care with host Frank Leutz of Desert Car Care in Chandler Arizona.

Learn the ins and out of car care from symptoms, noises and smells to look out for and how to keep those maintenance costs down. Learn how to get the most miles out of your vehicle and when it’s time to stop throwing money into it and buy a new car. This event is held every year.

Categories:

Community Events

Buckle Up!

Buckle up! Agencies enforcing seat belt laws as part of national Click It or Ticket campaign.

Categories:

Community Events

Click It or Ticket Campaign

Chandler Click-It-or-Ticket campaign kicked off Monday.

Categories:

Community Events

Tax Refund, Spend $ on 3 HIGH RISK Areas For Car Repairs

tax-refund-rebate

CONSUMERS ALLOCATE PORTION OF TAX REFUND FOR CAR CARE
VALLEY CAR CARE EXPERT OFFERS THREE TIPS ON HIGH-RISK AREAS

Every year customers come in to use a portion of their tax refund for vehicle car repairs on items that they have been putting off. However, what the consumer is not aware of are three HIGH-RISK areas to always ask their mechanic to check. This can save from having costly repair surprises in the future. Between now and April 30, call to schedule your complimentary Income Tax Protection Inspection with a focus on the three vital areas.

The Car Care Council estimates that more than $62 billion in vehicle maintenance and repair is not performed every year, evidence that there is considerably more that consumers should be doing to protect their automotive investment. These are the three most important areas to have their mechanics check out.

  1. Any underlying oil leaks. The beginning of a leak, we call “seepage”, is not a bona fide leak to the consumer. They think a leak is when they see oil on the ground. NO! Oil can be leaking and hang out on the frame and other areas before it even makes it to the ground. This is when the high dollar repairs come in.
  2. Share any minor or major noises in the vehicle. Keep a journal of any moans, squeaks, high-pitched whines, “morning sickness” – (yes, it happens first thing in the morning) that you hear when it occurs. They will be intermittent and forgotten about. Yet these sounds are to get your attention that something isn’t right and if not caught early can get expensive. Your mechanic can trace the noises down to the source of the issue.
  3. Air Conditioning System. Summer isn’t here yet temperatures are rising, so now is the time to check this system out. Even if the system is blowing ice cold, rubber hoses could be starting to leak. Consumers think they just need to add freon, but the vital lubricating oil can seep from rubber hoses, causing the heart of the air conditioning system, the air conditioning compressor, to run dry and ultimately fail. That is when repairs get very expensive. Minor repairs to the hoses may cost you about $400.00 or you can wait until it hits the air conditioning compressor and spend in excess of $1000.00. Don’t wait until summer.

Come in for your complimentary 15 Point Income Tax Protection Inspection and we will check:

  • Lights
  • Belts – drive
  • Fluids – oil, coolant, power steering, brake, transmission
  • Hoses – coolant
  • Tire condition and pressure
  • Windshield wipers and cracks
  • Fluid levels
  • Air filter
  • Mirrors
  • Emergency brake inspection
  • Battery
  • Child seat belt check

Desert Car Care Centers are leaders in the automotive industry and an award-winning shop with ASE Certified Master Technicians. We use state-of-the-art equipment and the latest technology and provide you with warranties on both parts and labor. Named 2013 “Angie’s List” Super Service Award recipient, 2012 Phoenix Business Journal “Best Places to Work,” 2012 Motor Age Magazine “ Top Shops” nominee, members of Chandler Chamber of Commerce, NARPRO (Network of Neighborhood Auto Repair Professionals), ASA (Automotive Service Assoc. of Arizona) and Frank Leutz, CEO of Desert Car Care of Chandler is also the ASA Phoenix Chapter President, IATN (International Automotive Technicians Network) and the Better Business Bureau.

Categories:

Community Events

Ladies Night – Car Care Clinic

desertcarcare-ladies-night

Thursday, February 12th, 2015
6 pm – 8 pm

95 North Dobson Road, Chandler AZ 85224
To r.s.v.p. 480-726-6400 or [email protected]

Learn how to talk to a mechanic and how you can take control of your car care service and make sure you are making the best financial decisions for you! Join in on hands-on experience to empower your decision making around vehicle repairs! Come and learn from car care media expert, Frank Leutz, COO of Desert Car Care of Chandler and President of Phoenix Automotive Service Association.

Some of the topics Frank will share and illustrate will be:

  • Does my car really need all that?
  • Tips on how to deal with maintenance to keep your car care costs down.
  • Should I trade this car in instead of continuing to throw money towards repairs?
  • Tips on how to get 200,000 miles out of your vehicle without breaking the bank.

Shop with local women-owned businesses and enjoy food, prizes, and giveaways.

Desert Car Care – Chandler
95 N. Dobson Rd.
Chandler, AZ 85224

Download Flyer »

Categories:

Community Events

MADD.org Tie One On For Safety

Desert Car Care Center of Chandler and MADD want you to “Tie One On For Safety®” to ensure the safety of our community during the holiday season by raising awareness of drunk driving. This year we dedicate this event to the memory of fallen Police Officer Payne, part of the East Valley DUI Task Force. The Pledge to Drive Sober kick-off event is Tuesday, December 16.

Categories:

Community Events

Tie One On For Safety® This Holiday Season & Honor Fallen Chandler Officer Payne

Officer Payne

TIE ONE ON FOR SAFETY® THIS HOLIDAY SEASON AND HONOR FALLEN CHANDLER OFFICER PAYNE DESERT CAR CARE CENTER OF CHANDLER AND MADD INVITE COMMUNITY TO TAKE THE PLEDGE TO DRIVE SOBER RECEIVE MADD RIBBON AND COMPLIMENTARY WINDSHIELD WIPERS

December 3, 2014(Chandler, AZ)… Desert Car Care Center of Chandler and MADD want you to “Tie One On For Safety®” to ensure the safety of our community during the holiday season by raising awareness of drunk driving. This year we dedicate this event to the memory of fallen Police Officer Payne, part of the East Valley DUI Task Force. The Pledge to Drive Sober kick-off event is Tuesday, December 16. Those who sign the pledge, through December 31, will receive a “Tie One On For Safety®” MADD Ribbon, a free set of windshield wiper blades and a voucher for 20% off any repair or service up to $100.00 through January 31, 2015. For more information or to share this message through social media visit www.desertcarcare.com or call 480-420-3555.

According to a news article in the Arizona Republic, Officer Payne was killed shortly after midnight Oct. 31 when his motorcycle was rear-ended as he waited for a light at Chandler Boulevard and Pennington Drive in Chandler. Police and safety officials describe the suspect in his death, Brian Yazzie, as the sort of chronically impaired driver that troubles them the most. Yazzie had a blood-alcohol content of .29 percent, more than three times the .08 percent limit at which Arizona drivers are presumed impaired under state law.

“Accidents involving alcohol are preventable and we can’t remind people enough, especially around the festive holiday season, to make the commitment to have a designated driver,” states Frank Leutz, CEO of Desert Car Care of Chandler. “We invite the community to take the pledge and share this message to their families, friends, and co-workers in person and through social media.”

Pledge To Drive Sober: This holiday season, I give my family, my friends and myself the gift of life. I pledge to not drink and drive or ride with an impaired driver, let my friends drink and drive or ride with an impaired driver, and to always wear my seatbelt.

Last year in Arizona, 281 people were killed — 30 of those were killed during the five weeks between Thanksgiving and New Year’s Day — in alcohol-related crashes. The average Blood Alcohol Consumption (BAC) of the 30,000 people arrested in Arizona for DUI was 0.151 – nearly DOUBLE the legal limit. Although the “legal BAC limit” is set at .08, Arizona has a zero-tolerance policy when it comes to DUI. You can be arrested for DUI by being “impaired to the slightest degree”. In Arizona, a DUI can cost a first-time offender about $10,000.

Tips to keep your family and friends safe this season:
Promote the non-drinking designated driver concept in party invitations.
Host parties by providing alternate transportation or accommodation.
Have bedrooms and your sofa ready for those who need to spend the night.
Provide plenty of food, yet avoid too many salty snacks, which tend to make people thirsty and drink more.
Designate a non-drinking driver BEFORE the celebration begins.

Desert Car Care of Chandler is a leader in the automotive industry with ASE Certified Master Technicians. We use state-of-the-art equipment and the latest technology and provide warranties on both parts and labor. Frank Leutz, COO of DCC Chandler, is the current ASA (Automotive Service Association of Arizona) Phoenix Chapter President. Named 2012 Phoenix Business Journal’s “Best Places to Work,” 2012 Motor Age Magazine “Top Shops” nominee, 2013 “Angie’s List” Super Service Award recipient, member of the Chandler Chamber of Commerce, BBB, NARPRO (Network of Neighborhood Auto Repair Professionals) and IATN (International Automotive Technicians Network). Desert Car Care of Chandler is located at 95 North Dobson Road, Chandler. For more information visit www.desertcarcare.com or call 480-420-3555.

CONTACT: SHERRY BUTLER
Sherry L. Butler Communications
http://www.slbcom.com
602-703-3659

Categories:

Community Events
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Desert Car Care of Chandler (480) 726-6400 For Assistance.