Auto Repair Shop Reviews
Desert Car Care Auto Repair Shop Reviews
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Not everything goes as planned. Sometimes locating and fixing one problem reveals others. My truck failed emissions. They guaranteed me that if I fixed what they told me I would pass. Unfortunately there was another problem. What did they do? Got me back in immediately, Ate the cost of the additional parts and labor, and did everything in their power to take care of me. Integrity ... they have it.
I have come to Desert Car Care on three separate occasions and each time I have been extremely pleased with their service. I have dealt with Frank on each one of those occasions and he has been very honest in his dealings with me. The cost estimates I received to have a few rotors turned were accurate come checkout time. No “unexpected/hidden fees” or up-selling of other services.
On my most recent visit I spoke to Frank about a problem with my ignition system and he explained what they could do to assist me and how much it could cost. Based upon my knowledge and ability he advised me that I may be able to complete the repair on my own. He even advised me where to start. He could’ve just as easily taken the key I was ready to hand over and said “We’ll take a look (at some untold expense) and get back to you.” But he didn’t! He gave me his honest opinion and some worthwhile advice that saved me quite a bit of money. I try to fix my own vehicles when I can in an effort to save money, but when I encounter a repair beyond my ability I will always call Frank & Co. first.
We have been bringing our cars here for a few years now. I have always been treated with courtesy, and this shop is an HONEST shop. They never try to pressure me into getting services that I do not need. They stand behind their work, and do a great job. I trust them, and know that they are ethical and professional. Over the past 12 years, I have taken our cars many places for service and maintenance. Desert Car Care has become my exclusive go to place for the past 3 years, after shoddy and dishonest practices elsewhere. You will love Desert Car Care....
Car repair price and warranty was awesome. Owner is honest and courteous. Will definitely recommend to others!!
I have been using Desert Car Care for almost 9 years and I feel fortunate to have found them. I do a lot of my own work on my cars. I have used them to help me diagnose the problems I couldn't figure out and fix the ones that were beyond my skill level (which are many :)). They have been accommodating, helpful and pleasant during every single visit. From the front desk to the technicians and shuttle drivers.....excellent all around. We won't take our cars anywhere else and I highly recommend them to anyone that wants first rate service and customer care when having to deal with the unpleasant task of auto repair. Desert Car Care makes it a much more enjoyable experience.